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Returns and cancellations - Hammam Baths

Returns and cancellations

Order Cancellation Policy

You may cancel a distance contract to purchase a product or products from hammambaths.gr at any time until you receive the mail for the shipment of your order. After that you cannot cancel an order.

In order to cancel a contract in this way, you must give to us notice of cancellation by writing to info@hammam.gr or by tel. +302103231073.

Returns Policy
All products purchased from hammambaths.gr may be returned by mail within 14 days of receipt. (subject to the limitations set out below).
In order to cancel a contract in this way, you must give to us written notice of cancellation by writing to info@hammam.gr or to ‘’HAMMAM BATHS” at Agion Asomaton 17 and Melidoni 1 Thisio, 10553 Athens, Greece, tel 302 103 231 073.
All items must be returned unopened and unused for refund or an exchange. All returns should be accompanied by the original receipt or invoice included with the shipment.
In case all items are unopened, unused and in good condition, you will be responsible only for return shipping.
hammambaths.gr holds no responsibility for items lost or damaged while shipping. You are responsible for return shipping and insurance of products while return shipping. hammambaths.gr encourages you to use a shipping service that has package tracking available as hammambaths.gr will issue refunds only after the product return is received and inspected by our staff.
Original shipping is non-refundable.
If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, they won’t be accepted.

 

Refunds
Refunds are issued based on the payment method used at the time of purchase. You will receive a credit for your return within 30 days after the day hammambaths.gr receives returned products and verify that all products are unopened and unused accompanied by the original receipt or invoice included with the shipment.

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